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Canadian Gun Dog Supply, Serving the Canadian Sporting Dog Community. We carry major sporting dog products from electronic collars, bird launchers, collars, leashes, starter pistols and much more.
 
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Frequently Asked Questions
  1. Dog training collars - do they work?

  2. Dog shock collars - are they humane and safe?

  3. Can you ship my items with a courier of my choice?

  4. I don't see a specific product I'm looking for.

  5. Can I pay with Paypal?

  6. How fast will my order ship out?

  7. I'm unable to complete my checkout. Is there something wrong with the system ?

  8. Is my credit card info safe? I prefer to speak to someone and place my order over the phone.


Dog training collars - do they work?

Most pet owners need reinforcement with commands in obedience training. With the right dog training collars and the right attitude towards training your dog, this problem is easily overcome. Training collars offer one of the easiest ways to prevent your dog from unwanted behavior, and with the advancements in collar technology, they are more humane than ever.

I've found dog training collars to be very effective tools for training. Especially the most recent products gives you control of levels of stimulation and are more flexible overall.

General training of your dog shouldn't be more than 10 minutes every day, but make sure to bring some consistency into the training process. Most people who haven't had good experiences with electronic collars are usually people who have been neglecting basic training.

An Electronic dog training collar can be the ideal solution to any dog, but most certainly not to any dog owner. Electronic collars aren't harmful, however they can be used in many different ways, and although some methods may be effective, they should be considered unacceptable. Fortunately recent collars have been designed to protect the dogs against abuse from humans and minimize misuse such as over-stimulation.

Also please remember, though an ecollar is effective, it is far from the only training aid you should use. It is just one of many. It is as important to praise your dog when he when does something right as it is correcting him when he misbehaves.

Most dog owners will probably agree that dog's are individual creatures, and therefore every dog will react differently to a training device such as electronic dog training collars. But with proper research and training the chances of success are very high.

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Dog shock collars - are they humane and safe?

The electronic training collar debate is full of misconception. The truth is that a shock collar can be a very effective, safe and humane training aid IF you use it properly. When people have bad experiences with electronic collars, the foremost reason is improper use.

Some people think that the electric stimulus of a dog collar is similar to that of a small bolt of lightning. If that was true I would never ever use such a device on my dog. This reputation probably comes from the fact that the first ecollars released in the 50's were very crude. Today, the stimulus resembles the feeling that you get when someone rub their feet against the carpet and then touches you. You'd think that this compromises efficiency, but your dog will know that it means 'no', if delivered consistently.

Dog shock collars are not intended to cause pain, it is simply a way of communicating with the dog; a way of telling him that a particular behaviour is wrong.

Just keep the stimulation level at the lowest level, and only use the higher levels for high-risk situations. The high levels of intensity are rather unpleasant, but if an occasional and mild electric stimulus will keep my dog from running into traffic, I think it is a small price to pay.

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Can you ship my items with a courier of my choice?

We normally use Canada Post to ship items. If you prefer another courier such as UPS or FedEx just let us know by sending us an email and indicating your preference. We can in most cases accomodate your shipping requirements. Your shipping charges will be manually adjusted and billed to your credit card accordingly but not before we contact you to confirm the shipping costs.

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I don't see a specific product I'm looking for.

If you are looking for a specific dog product that isn't listed on our site just let us know. We have established accounts with most of the major manufacturers and can usually get new products. just send us an email and we will do whatever we can to get that item in stock.

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Can I pay with Paypal?

Yes, we are setup for Paypal payments. Once you decide which product(s) you are interested in just contact us and indicate that you wish to order those specific items and pay via Paypal. Please include your correct billing and shipping adddress and all contact information. We will contact you with the final price including any applicable taxes and shipping. You may then proceed and login to your Paypal account and send the correct payment to "paypal@canadiangundogsupply.com".


How fast will my order ship out?

In most cases, orders usually ship out next business day once payment is processed. If an item shows as "IN STOCK" it will ship next business day. If an item shows as "OUT OF STOCK" or "ON ORDER" then the item will ship once we receive inventory from our suppliers. In this case we will let you know an estimated delivery date.

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I'm unable to complete my checkout. Is there something wrong with the system?

There are many factors that may contribute to problems during checkout. Firewalls, popup blockers and browser compatibility issues are just a few. Our website and secure processing system are designed to work with various Internet browsers, however it is best viewed and navigated with internet Explorer 6 or higher. Please contact us if you experience any problems whatsoever. We are also able to take your order manually, so just call us.

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Is my credit card info safe? I prefer to speak to someone and place my order over the phone.

The transaction process and all credit card information is 100% secure. We are "Hacker Safe" approved and certified as well as PCI (Payment Card Industry) compliant. Should you still wish to speak to someone and place your order manually over the phone, then just feel free to call us toll free at 1-877-486-3649. We will be more than happy to process your order manually.

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